Help centerFAQ
Quick answers for shopping, products, checkout, and support.
Product Care & Quality
Will the jewelry lose its color or tarnish?
Our products are crafted with quality plating to ensure durability. To maintain shine for longer, avoid contact with water, perfumes, and chemicals.
Are Luxereva products skin-friendly?
Yes, our jewelry is made using skin-friendly materials designed for comfortable wear. However, individual skin sensitivities may vary.
How should I take care of my jewelry?
- Keep away from water and perfumes
- Store in a dry place
- Use a soft cloth to clean after use
Are your products suitable for daily wear?
Yes, our designs are made for both daily wear and special occasions. Proper care will help maintain their quality.
Orders & Delivery
How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location.
How can I track my order?
Once your order is shipped, you will receive tracking details via SMS, Email or WhatsApp.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) across all locations in India.
Can I cancel my order?
Orders can be cancelled only before they are shipped. Once shipped, cancellation is not possible.
Returns & Exchange
What is your exchange policy?
We offer exchanges for damaged, defective, or incorrect products. Please raise a request within 7 days of delivery.
Do you offer returns or refunds?
We do not offer any returns or refunds under any circumstances.
Contact & Support
How can I contact Luxereva?
You can reach us at info@luxereva.com for any queries or support, or WhatsApp +91 84213 18199.